Billing Terms and Condition

Billing Terms & Conditions – Altiger Industries

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These Billing Terms apply to all purchases, orders, and transactions made with Altiger Industries through our website (https://www.altigerindustries.com/) or any other sales channel.


1. Payment Methods

We accept the following payment methods:

  • Credit / Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Bank Transfers (for bulk or wholesale orders)

  • Shopify Payments (if applicable)

All payments must be made in USD unless otherwise agreed.


2. Payment Terms

  • Payment is due at the time of purchase for online orders.

  • For bulk or wholesale orders, payment may be required 50% upfront and 50% before shipment, unless otherwise agreed in writing.

  • Orders will not be processed until payment is confirmed.


3. Invoicing

  • An invoice will be generated for each order and sent via email.

  • Invoices include:

    • Order number

    • Product description

    • Quantity

    • Total amount

    • Shipping costs

    • Taxes or duties (if applicable)

Customers are responsible for reviewing invoices for accuracy.


4. Taxes & Duties

  • Prices listed on our website exclude applicable taxes, customs duties, and import fees for international shipments.

  • Customers are responsible for all taxes or customs fees charged by their local authorities.


5. Billing Disputes

  • If you notice an error on your invoice or billing statement, contact us immediately:
    📧 info@altigerindustries.com
    📞 +1 (302) 202-5641

  • Billing disputes must be reported within 14 days of the invoice date.

  • We will review disputes and respond within 5 business days.


6. Payment Security

  • All payments are processed securely through trusted payment processors.

  • We do not store full credit card information.

  • Our website uses SSL encryption to protect your payment data.


7. Refunds & Cancellations

  • Refunds for canceled or returned orders are handled according to our Returns & Refund Policy.

  • Payment for canceled orders may be refunded after deduction of processing fees, if applicable.


8. Unauthorized Transactions

  • Customers are responsible for maintaining the security of their payment information.

  • If you suspect unauthorized use, contact us immediately.


9. Contact Information

For any billing or payment inquiries, please contact:

📧 info@altigerindustries.com
📞 +1 (302) 202-5641
📍 364 E Main Street, Middletown, DE 19709, Delaware, USA